Shipping policy

Delivery & Shipping 

ph. International GmbH will deliver the ordered items to the customer within 2 to 6 working days (excluding Saturdays and Sundays). Currently, deliveries are only made within EU. Delivery is carried out by DHL to the customer’s doorstep. If delivery of the goods fails despite several delivery attempts, ph. International GmbH may withdraw from the purchase contract. ph. International GmbH makes every effort to comply with the stated delivery times. However, in the event of delays, ph. International GmbH rejects any claims for compensation.

Shipping Costs 

For deliveries to Germany, shipping is free on orders of €70.00 or more, while orders under this amount carry a flat fee of €5.99. For the rest of Europe, we offer free delivery on orders over €90.00, with a standard shipping fee of €13.99 applied to all orders under €90.00.